Terms of Service

Overview

This website is operated by NoveLumi. Throughout the site, the terms “we”, “us”, and “our” refer to NoveLumi. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions stated herein, you may not access the website or use our services.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use this website.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our services.

Products and Pricing

We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors, images, or product details will be completely accurate.

All prices are subject to change without notice. We reserve the right to modify, discontinue, or update products at any time without prior notice.

Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion. This may include orders suspected of fraud, unauthorized transactions, or violations of these Terms of Service.

If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.

Shipping and Delivery

Delivery times provided on our website are estimates only and may vary depending on location, customs procedures, courier delays, weather conditions, or other circumstances beyond our control.

NoveLumi is not liable for delays caused by shipping carriers or customs authorities.

Returns and Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy. Please refer to that policy for detailed information regarding eligibility and procedures.

Accuracy of Information

We make every effort to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current at all times.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, designs, and branding, is the property of NoveLumi and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission from NoveLumi.

Limitation of Liability

To the fullest extent permitted by law, NoveLumi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

Third-Party Services

Certain services or content available through our website may include materials from third parties. We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites or services.

Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will become effective immediately upon posting on this page.

It is your responsibility to review these Terms periodically.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing the operation of NoveLumi.

Contact Information

Questions regarding these Terms of Service should be directed to:

Email: hello@novelumi.com
Phone: +971 54 403 3912

Thank you for shopping with NoveLumi.